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How to get an ONTAP One license when the system has NLFs already

https://kb.netapp.com/on-prem/ontap/Ontap_OS/OS-KBs/How_to_get_an_ONTAP_One_license_when_the_system_has_NLFs_already 

Applies to

  • ONTAP 9.10.1 and later
  • FAS/AFF systems
    • Sold with NLF licenses (e.g., CORE_BDL_CAP_3, DATAPRO_BDL_CAP_3, etc.)
    • The 28 character keys were converted to NLFs

Note: Does not apply to ASA or EDA systems.

Description

See the steps below to obtain ONTAP One features for systems that do not have them.

Procedure

Note: If your system has 28-character keys, refer to How to get an ONTAP One license when the system has 28 character keys

Note: If your system was sold with Core Bundle and Data Protection Bundle with NLFs, these two NLFs combined have the same feature set as a single ONTAP One NLF.

License upgrade
  1. Sign in to the NetApp Support Site 
  2. Click on systems in the upper left corner 
  3. Click on Software Licenses 
  4. Choose:  
    • Favorited or starred system 
    • Select the appropriate search option 
  5. Click New Search 
  6. Locate the license bundle you want to convert and click “check” In the eligibility column 
  7. If the check eligibility form says the system is eligible, click on Generate license
  8. Click close 
    • The license upgrade process may take up to 4 hours

Note: If you get the error of Results: Not eligible - No Software Support Entitlement found but believe your system has active SW entitlements open a non-technical support case to assist further. Alternatively, contact your NetApp sales representative to renew the software support entitlements.


License Download
  1. Sign in to the NetApp Support Site 
  2. Click on systems in the upper left corner 
  3. Click on Software Licenses 
  4. Search by Serial Number to locate the ONTAP One bundle generated during license upgrade
  5. Click the Get NetApp License File for the license file you wish to obtain
  6. Select your preferred method to receive the license file.
    1. Download
    2. Email
  7. Click Submit